© Torthorwald Community Council
Torthorwald Community Council      serving the community

Local Place Plans

Local Place Plans are community based, community produced plans. They are a means of highlighting issues and focusing funding. TCC are looking for residents who would volunteer to form part of a working group. It’s a good way to highlight recurring local issues. INTERESTED - contact TCC Secretary Lindsay Florey 07460435277
Pudding Night Torthorwald Village Hall Development fund 24th August 7pm Torthorwald Village Hall Tickets £4.00 available from Lyndsay Florey 07460 435277

Digital Voice

BT is changing the phone line from analogue (old copper line) to a digital line using broadband. This means that phones with a cable attached and plugged into a phone socket will no longer work. The change over will be complete by 2027 for all phone providers. Your phone plan will remain the same you will not be charged more and so will your phone number. BT will issue you with a ‘Smart Hub’ router but you will need to provide your own phone. If you don’t have digital phones, but have a phone that just plugs into a phone socket it can be plugged into the ‘Hub’ (router) and be used in the usual way. It is also possible to purchase a digital voice adaptor which will allow you to move your old phone to another power socket in your home. Another change is the voicemail feature. Digital voice will store messages for 60 days (or30 days if you have already listened to messages). You will have to dial 1571 to listen to your messages. Your contacts will be stored on the BT ‘Smart Hub’ not on your phone. Changes to contacts are saved to the Hub. This means that if you have to replace the Hub or undertake a factory reset – all your contact information will be lost unless it is backed up first. If BT don’t provide the info on how to d this it will appear on this page. In the event of a power cut the ‘Hub’, and also the phones will not work. A mobile phone will continue to work or a Battery back-up device will provide power for 4 hours (call BT customer services below). In addition a FW500 hybrid phone works as a digital phone when there is power but when there isn’t it works as a mobile phone - this costs about £85 but the battery in it lasts 8 hours. For further information:- https://www.bt.com/broadband/digital-voice Help, questions or concerns phone 0800 800 150

Services

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